Driven by Innovation, Defined by Trust
iLeads is one of the fastest-growing and leading BPO/KPO/ITES industry-based companies in the nation. Started in 2010, in the Dehradun region, our company has grown successfully over the years to become one of the most experienced teams in Data, Business and Call Processing works. We are proud to be recognized by both Start Up India as well as Start Up Uttarakhand and the winner of the 2020 Best Start Up by the Chamber of Commerce & Industry of India. Headquartered in Dehradun, Uttarakhand, iLeads combines advanced technology, skilled professionals, and customer-centric strategies to deliver measurable results. Our services span across Customer Support, Sales & Lead Generation, Chat and Email Support, Data Processing, OCR Services, Cybersecurity Solutions, and Business Consulting, making us a one-stop solution for end-to-end business operations.
At iLeads, we believe in people — our clients, our employees, and our community. We foster a culture of growth, teamwork, and accountability, where ideas are valued, and success is shared. As we continue to expand our reach and capabilities, our mission remains clear: to help businesses grow smarter, perform better, and lead with confidence.
The Core Values of iLeads
In today's dynamic business environment, fostering a culture of excellence is paramount for sustained success. At iLeads, we pride ourselves on embodying our core values in everything we do, from client interactions to internal operations. Let's delve into how each of our core values plays a crucial role in shaping our organizational ethos:
Quality
We focus on cost efficiency and strive daily to create a Zero Error Environment for all our customers. iLeads strongly believes in never sacrificing quality for the sake of quantity.
Efficiency
We value Time, and respect time constraints set by each and every one of our numerous clients. iLeads believes in delivering time-efficient and conscious results.
Open Mindedness
We ensure continuous improvement by keeping ourselves open to suggestions, receptive to feedbacks and interested in advice from all of our business partners.
Equality
We equally respect our customers, our management and our associates to create a positive and productive work environment. Equality and Respect are the foundational blocks of our company.
Integrity
Honesty, Reliability, Trust and Accountability are the essential cornerstones of every organization and we make sure that our entire team follows these principles in every transaction they are a part of.
Confidentiality
We have a strong Non-Disclosure Agreement that we get into with all our clients to maintain their privacy and focus on providing all the required value support with all our process expertise across a broad range.
Team Work
iLeads is an organization where everyone works as individuals, coming together as a single and strong unit to achieve all set objectives without any compromise in quality.
Responsibility
We enthusiastically take responsibility for our job performance and delivery, using target setting as a tool for aggressively meeting and achieving all set goals.
Company Vision
iLeads will grow to be recognized as an organization that delivers high-quality services within set timelines at an affordable cost to each of our clients.
Company Mission
Our mission is to GROW. We allow our clients to focus their attention on their core business while we do the heavyweight lifting and deliver every vital support services necessary for their organizations to grow and expand.
Our Main Purpose
The central purpose of our organization is to permit our clients to focus their attention on their business strategies and growth, while we, at iLeads, step up and take care of all the support services that are required for a business organization to expand, at an affordable expense.
You focus on the profit making while we rescue you from the hassles of additional responsibilities. Let us simplify your workload…
iLeads
iLeads head office started in Dehradun, Uttarakhand in March 2010 as proprietary ownership and became private limited in March 2018, it eventually spread across India at various locations. It quickly emerged as a dynamic hub of operations and excellence. Over a period of time, the center has expanded to handle 15+ processes across diverse functions, supported by a strong and growing workforce of 1250+ employees. With a focus on performance, innovation, and client satisfaction, Ileads Dehradun continues to strengthen its presence as a key contributor to the organization’s overall growth story.
