An Online Retailer Company

Case Study: Company XXX (An Online Retailer Company) - Enhancing E-Commerce Services and Market Share
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Client Overview:

This Company is a leading e-commerce company that provides business-to-business (B2B) and customer-to-customer (C2C) sales services through a web portal. With an aggregate of 32.5 Crores, 55.2 Crores, and 72.3 Crores visits in Fiscal Year 2017, 2018, and 2019 respectively, the Company has established itself as a major player in the Indian e-commerce market. The company holds 60% of the market share of the online B2B space in India and is committed to making doing business easy for its users.

Scope of Service - Outbound Process:

Our services for this Company included verified GST free catalog page creation, data enrichment, B2B sales, and website designing. These efforts were aimed at enhancing the user experience, improving the quality of the platform, and ultimately increasing the company's market share and revenue.

Results Achieved:

Through our partnership, the Company saw significant improvements in its operations and market position. The verified GST free catalog page creation helped improve the visibility and credibility of sellers on the platform, leading to an increase in the number of transactions. Data enrichment efforts ensured that the platform had accurate and up-to-date information, enhancing the overall user experience. The focus on B2B sales and website designing further contributed to the company's growth, helping it maintain its position as a market leader.

Conclusion:

Our collaboration with this Company has been instrumental in helping the company achieve its mission of making doing business easy. By providing high-quality services and focusing on key areas such as verified catalog creation, data enrichment, and B2B sales, we were able to support the Company in maintaining its dominance in the online B2B space in India. As the Company continues to grow and expand its services, we look forward to continuing our partnership and contributing to its success.

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iLeads

iLeads head office started in Dehradun, Uttarakhand in March 2010 as proprietary ownership and became private limited in March 2018, it eventually spread across India at various locations. It quickly emerged as a dynamic hub of operations and excellence. Over a period of time, the center has expanded to handle 15+ processes across diverse functions, supported by a strong and growing workforce of 1250+ employees. With a focus on performance, innovation, and client satisfaction, Ileads Dehradun continues to strengthen its presence as a key contributor to the organization’s overall growth story.