Business Process Management

iLeads stands out as a rapidly expanding provider of Business Process Management (BPM) Services within the country. As a homegrown entity, we exclusively cater to the domestic market, leveraging our specialisation in comprehending the unique needs of all clients. Distinguished by an innovative and distinctive approach, iLeads, as a startup, sets itself apart from others in the dynamic business process management landscape. Our methodology is unique, offering a fresh perspective in a market characterised by constant change. Contrary to being a conventional call centre, iLeads transcends traditional roles by delivering a comprehensive suite of business support services. Our commitment lies in enabling your business to thrive and operate seamlessly, freeing you from the complexities of AUXILIARY aspects.

00

Years Of
experience

Discover the journey that has shaped us into the company we are today. Explore our proud history & evolution.

00k+

(sq.ft.) Workspace Area

00%

Uptime

00+

Solutions

00+

Cities

Design Skillcustom-line

PHOTOSHOT
100%
FIGMA
95%
ADOBE XD
60%
ADOBE ILLUSTRATOR
70%

Development Skillcustom-line

PHOTOSHOT
100%
FIGMA
95%
ADOBE XD
60%
ADOBE ILLUSTRATOR
70%
What We Do

Customers require any support services.

We provides all our business partners with flexible and customized plans, as per their requirements, to fit their business needs.

Inbound Customer Support

iLeads provide complete call support and customer care services through a highly trained inbound support team that consists of professional tele-callers, team leaders and managers.

Customer Verification

iLeads provides support services with verifying identities and filtering through documents to check if they are reliable or fraudulent in nature through KYC validation, and background checks, if needed.

Pre Sales

During this phase, iLeads provides comprehensive support to engage, identify, filter & schedule appointments with the most promising potential customers for specific services, supporting the core sales team

Outbound Collections

iLeads specializes in ‘outbound portfolio wise collection’ services which include EMI collections and debt collections with a well-trained team that makes sure the calls are professional in nature, always keeping in mind to improve customer relations as a part of the job.

Accounting & Financial Services

iLeads provides complete accounting and finance services such as billing, invoicing as well as outsources payroll services at cost effective plans and we assure complete confidentiality to our clients.

Query Handling

As a part of our Inbound Services our well-trained team also provides all and any ‘Inquiry Handling’ which forms an integral and essential fragment of customer support.

Education & Experience

Empowering Creativity
through

Business consulting consultants provide expert advice and guida businesses to help them improve their performance, efficiency, and organizational

Educationcustom-line

Trainer Marketing

2005-2009

A personal portfolio is a curated collection of an individual's professional work, showcasing their skills, experience A personal portfolio.

Assistant Director

2010-2014

Each project here showcases my commitment to excellence and adaptability, tailored to meet each client’s unique needs.

Design Assistant

2008-2012

I’ve had the privilege of working with various clients, from startups to established companies, helping bring their visions to life.

Design Assistant

2008-2012

Each project here showcases my commitment to excellence and adaptability, tailored to meet each client’s unique needs a personal.

Experiencescustom-line

experience

Soft Tech (2 Years)

UI/UX Designer

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experience

ModernTech (3 Years)

App Developer

In this portfolio, you’ll find a curated selection of projects that highlight my skills in [Main Areas, e.g., responsive web design.

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Latest Portfolio

Transforming Ideas into
Exceptional

Business consulting consultants provide expert advice and guida businesses to help them improve their performance, efficiency, and organizational

My Skill

Elevated Designs Personalized
the best Experiences

Ui/visual Design

21 Done

My work is driven by the belief that thoughtful design and strategic planning can empower brands strategic planning can empower brands

Read More

Ui/visual Design

21 Done

In this portfolio, you’ll find a curated selection of projects that highlight my skills in [Main Areas, e.g., responsive web design

Read More

Motion Design

20 Done

Each project here showcases my commitment to excellence and adaptability, tailored to meet each client’s unique needs

Read More
What Our Clients Say

Client Testimonials

Explore what our clients have to say about their experiences with us. Discover how our services have helped their businesses thrive & why they continue to choose us as their trusted partner.

We've been partnering with iLeads Auxiliary Services Private Limited Call Centre Business for over a year now, and the experience has been fantastic. Their team is incredibly responsive, proactive, and skilled in handling customer support and Telesales. They've played a pivotal role in enhancing our customer service standards, and we look forward to continuing our successful collaboration.

Frank Alexander

Rhea Healthcare Pvt Ltd - Motherhood

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iLeads Auxiliary Services Pvt Ltd, a distinguished collection call center in Dehradun, has been partnering with us for over three years now. iLeads has employed over 85 dedicated staff members to deliver top-notch services for us. With a PAN India presence and ISO 27001:2013 certification, their streamlined processes and robust escalation metrics ensures optimal performance. Employee stability is a key strength, making iLeads one of Dehradun's esteemed organizations.

Bajaj Finance Limited

Bajaj Finance Limited

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Looking for a customer experience transformation? You're at the right place then!

Trust us with all your support service needs. With a portfolio of over 30 prestigious clients, iLeads is among the fastest-growing companies in Uttarakhand, also recognized by Startup India.

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iLeads

iLeads head office started in Dehradun, Uttarakhand in March 2010 as proprietary ownership and became private limited in March 2018, it eventually spread across India at various locations. It quickly emerged as a dynamic hub of operations and excellence. Over a period of time, the center has expanded to handle 15+ processes across diverse functions, supported by a strong and growing workforce of 1250+ employees. With a focus on performance, innovation, and client satisfaction, Ileads Dehradun continues to strengthen its presence as a key contributor to the organization’s overall growth story.